We want you to feel confident about every purchase. If you need to send something back, we’ve made the process as simple and fair as possible.
What’s the return window?
You have 30 calendar days from the date of delivery to initiate a return. After that window, we cannot accept the item back.
What condition must the item be in?
Items must be unused, in their original packaging, and in the same condition you received them. If a product arrives with a manufacturing defect or quality issue, please reach out right away—we will make it right at no cost to you.
How much does it cost to return?
Returns are completely free. We provide a prepaid return shipping label and we never charge restocking fees.
How do I start a return?
- Contact our support team at info@webberrshop.it.com with your order number and a brief note about the reason for return.
- We’ll email you a prepaid return label and step-by-step instructions.
- Pack the item securely, attach the label, and drop the package at the designated carrier location.
Where do I send the return?
All returns should be mailed to:
Webberrshop Returns
2740 Wedegmere Ct
Escondido, CA 92027
United States
When will I get my refund?
We process refunds within 1–2 business days after your return is received and inspected. The money is sent back to your original payment method, though it may take an additional 7–10 business days for the credit to appear, depending on your bank or card issuer. We’ll email you when the refund is initiated so you know exactly where things stand.